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HHP Dolphin 7400 Service Agreements

HHP Dolphin 7400 Service Agreements

 HHP Dolphin Accessories

Dolphin 7400 Service Agreements

Dolphin 7400 Datasheet | Dolphin 7400 Users Guide
| Cradles, Batteries, & Adapters | Holders, Covers and Cables | Software
| Dolphin 7400 Main Page | Dolphin 7450 Main Page
OBSOLETE - Call for available accessories
Dolphin 7400 Service Plan Features
Features Warranty Bronze Silver Gold***
Turnaround Time 10 days* 5 Days 3 Days 1 Day
Repair of Manufacturing Defect X X X X
Repair by HHP Technicians X X X X
Includes all parts and labor for covered parts X X X X
Installation of Manadatory Engineering Changes X X X X
Return shipping paid by HHP X X X X
Servcice report an repaired products X X X X
Custom configuration of HHP software loaded X X X X
Software patch access X X X X
Repair Monitoring - X X X
Skill assessment - X X X
Coverage of normal wear and use*** - - X X
Account repair plan - - Annual Semi-Annual
Pre-ship replacement - - - X
Monthly repair reports - - - X
Discount on non-warranty repairs - - - 25%
Reload of customer software and configurations - - - X
Comprehensive coverage on all wear parts OPTIONAL OPTIONAL OPTIONAL OPTIONAL
*
Warranty turnaround time is not guaranteed
** The Gold Service Package requires a minimum of 100 units covered, as well as a customer-owned spares pool of 5-10% held at HHP
*** Normal Wear and use includes replacement of triggers, keypads and scan windows. Does not include crushed units, submerged units, damage to boards or other misuse

Dolphin 7400 Device and Accessory Service Plans
Item# Dolphin 7400 Device Service Plans List Sale Price
SVC740001-G Dolphin 7400 Batch Imager Gold Service Package $329.00 Call
SVC740001-S Dolphin 7400 Batch Imager Silver Service Package $235.00 Call
SVC740001-B Dolphin 7400 Batch Imager Bronze Service Package $135.00 Call
SVC740002-G Dolphin 7400 RF Imager Gold Service Package $378.00 Call
SVC740002-S Dolphin 7400 RF Imager Silver Service Package $275.00 Call
SVC740002-B Dolphin 7400 RF Imager Bronze Service Package $170.00 Call
SVC740003-G

Dolphin 7400 Modem Imager Gold Service Package

 $355.00 Call
SVC740003-S Dolphin 7400 Modem Imager Silver Service Packag $257.00 Call
SVC740003-B Dolphin 7400 Modem Imager Bronze Service Packag $155.00 Call
SVC740021-G Dolphin 7400 Batch ALR Imager Gold Service Package $395.00 Call
SVC740021-S Dolphin 7400 Batch ALR Imager Silver Service Package $290.00 Call
SVC740021-B Dolphin 7400 Batch ALR Imager Bronze Service Package $192.00 Call
SVC740022-G Dolphin 7400 RF ALR Imager Gold Service Package $436.00 Call
SVC740022-S Dolphin 7400 RF ALR Imager Silver Service Package $329.00 Call
SVC740022-B Dolphin 7400 RF ALR Imager Bronze Service Package $212.00 Call
Item# Dolphin 7400 Accessory Service Plans List Sale Price
SVC7374HB-G Dolphin 7400 Series Homebase Gold Service Package $99.00 Call
SVC7374HB-S Dolphin 7400 Series Homebase Silver Service Package $47.00 Call
SVC7374HB-B Dolphin 7400 Series Homebase Bronze Service Package $30.00 Call
SVC7374IB-G Dolphin 7400 Series IntelliBase Gold Service Package $104.00 Call
SVC7374IB-S Dolphin 7400 Series IntelliBase Silver Service Package $52.00 Call
SVC7374IB-B Dolphin 7400 Series IntelliBase Bronze Service Package $34.00 Call
SVC7374NB-G Dolphin 7400 Series NetiBase Gold Service Package $210.00 Call
SVC7374NB-S Dolphin 7400 Series NetiBase Silver Service Package $140.00 Call
SVC7374NB-B Dolphin 7400 Series NetiBase Bronze Service Package $66.00 Call
SVC7374QC-G Dolphin 7400 Series Quad Charger Gold Service Package $101.00 Call
SVC7374QC-S Dolphin 7400 Series Quad Charger Silver Service Package $48.00 Call
SVC7374QC-B Dolphin 7400 Series Quad Charger Bronze Service Package $32.00 Call
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